As it turns out, we had some hiccups in the first year and I've been going around and watching what they're doing. I've worked with Eric Jones at cip. We put some kind of videos together and some outreach. The number of residents taking advantage of it [lead service line replacement program], I think you heard last night, is 96%. So to me that means that the success is good in what they're doing. And I've not had as many problems this year as last year. (03:56–04:02)
CLAIM
Asserts that 96% of residents are participating in the lead service line replacement program.
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