We do because of some scandals that happened about 15 years ago. And so what we're doing is making it easier. Our system of scheduling has been outdated for 30 years. We're putting in a new electronic health records management system, also working with a new scheduling program that actually helps and lets the veteran have more control over their own scheduling by having it something they can do electronically. (03:00–03:04)
CLAIM
Asserts that the VA's scheduling system has been outdated for 30 years.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
