Or again, going back to the communication aspect of not making a decision to communicate good enough or well enough to the citizens of Texas that This was a major storm unlike the state of Texas as a whole has ever seen before in the winter. We've never in our lifetimes have had record cold, consecutive cold days like we had statewide. So without being prepared for that and not knowing truly that that was coming or what the results of it could be, we weren't prepared. (07:45–07:50)
CLAIM
Asserts that the recent storm was unprecedented in Texas's winter history.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.