It's seamless to them where their counselor sits as long as they get the counseling appointment that they need to get entitlement and get a rehabilitation plan developed. Okay. So it appears that Progress was made in part by making sure that ratios were in a much more acceptable place than they previously had been in San Diego. Is that right? Yes. Ratios were adjusted based on moving the workload to. To the people that we have on board. Okay. (01:21–01:30)
CLAIM
Asserts that progress in San Diego was due to improved ratios.
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