Scanning only small fraction of paper returns and requiring employees to manually key key in millions of pieces of information even as backlogs and errors risks mounted. The Taxpayer Advocate Service has described how the IRS only recently began scaling up scanning technology. Your modernization agenda at the IRS is aimed at streamlining paper processing with a plan to cut paper handling costs from roughly 450 million to in 2024 to about 20 … (01:30–01:39)
CLAIM
Asserts that the IRS has only recently started increasing its use of scanning technology, according to the Taxpayer Advocate Service.
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