Vanessa Gibson: “These reforms that you heard about are an important step…”

“We can't just talk about this work, but we have to show up in a real way and deliver for the small businesses of this city. These reforms that you heard about are an important step forward in creating a more transparent, efficient and customer focused process. that gives business owners all the tools, all the support, all the resources that they need to grow and invest in our communities. The work will continue.” (19:52–20:02)

This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.