Tom Barrett: “Earlier this year we held an oversight hearing on VA's…”

“As I said before, nothing in VA functions without technology, so there must be real ownership and emphasis from the VA Central office to involve the experts at OIT in technology decisions. Doing so might help avoid costly disasters down the road. Earlier this year we held an oversight hearing on VA's software licensing management where we dug into the reasons why VA struggles to track whether the software licenses that are purchased are actually being used. VA still does not know exactly how much money they're wasting on unused or duplicative software licenses. This committee has heard examples of software that VA purchased, tested and then put on a shelf, never used after that.” (04:04–04:16)

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