She didn't follow the recommendations from her instructor and didn't follow the commands that came to her from air traffic control. And so you had a horrific accident. Now, I will say you mentioned air traffic control. They consolidated the fixed wing air traffic controller with the controller who deals with helicopter traffic. That shouldn't have happened. We've reformed now the way that permitting process actually works in a tower. But for the most part, the right commands were given to the helicopter. (05:58–06:06)
CLAIM
Asserts that combining fixed-wing and helicopter air traffic control duties was a mistake.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.