He was like the natural MacGyver. So to me, when I learned about this, I didn't even quite know what do you mean you can't fix your own equipment? And really The tools and some of the products that are needed for fixing [equipment] are now limited to just these dealerships that have sold you the equipment. And so you can't do your own repairs. And so it's cost prohibitive oftentimes to either go through that dealership only because it's then a bit of a monopoly. Right. (30:28–30:40)
CLAIM
Asserts that repair tools and products are restricted to dealerships.
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