But JetBlue denies that, saying the reply from our JetBlue crew member on social media was incorrect. And we apologize for the error. JetBlue fares are not determined by cached data or other personal So, you know, We sent a letter to the CEO of JetBlue and the company in general asking them what is their policies [on using big data for pricing]. Are they using this type of big data to really do predatory pricing when it comes to everyday consumers? Because it's not fair that this guy, Mr. Nugget, since 94, doesn't have as much power as this guy. (02:09–02:17)
CLAIM
Asserts that Ruben Gallego sent a letter to JetBlue's CEO inquiring about their data usage policies for pricing.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
