The United States Postal Service needs smart, creative solutions to counter the loss in revenue created by changing consumer behavior. The ability to expand and adapt to a customer preference that Giant Eagle has shown is something that the Postal service vitally needs. Mr. Shapiro, welcome. We look forward to your testimony. We have Senator Bob Casey from Pennsylvania here that would like to say a few words prior to Mr. Shapiro's testimony. (14:06–14:14)
CLAIM
Asserts that the Postal Service needs to expand and adapt to customer preferences like Giant Eagle.
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