Ron Johnson: “I come from a manufacturing background, so we've gone…”

“And so to maintain those 800 million people around the world using our sites, we have to maintain the trust of our users and we have to live up to our responsibility. I come from a manufacturing background, so we've gone through ISO certification. which I'll have to admit when I first got into it, I'm going, well, this is a pretty good deal for the consultants that do ISO certification.” (09:12–09:16)

This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.