Rich McCormick: “I won't use the U.S. postal service anymore.”

“In the last four years, your reputation has destroyed that on your watch. Destroyed that. Businesses. Almost every single business I know that wants to send a checkout won't use the U.S. postal Service anymore. I won't use the U.S. postal service anymore. That's on your watch. The two major decisions I've seen you make, which is on the distribution centers and on employee hiring, have done nothing to mitigate this in real time ways.” (02:10)

This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.