And I get so frustrated when I see people filling out these things constantly. I had a rule in my office in my first year when I was a state senator that There was no wrong way to engage with us [in my office during my first year as a state senator]. So even if you sent in one of these forms, we would follow up with you. And we called a guy who had filled out a form, and he picked up the phone and he said, who the hell is this? (14:03–14:10)
CLAIM
Asserts that her office had an open policy for constituent engagement.
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