And so that means that you have to contact the doctor, they have to fill out some paperwork. It goes to an insurance company, It is reviewed by a non medical person and that takes time. Still you do not have the medicine you need and that goes to for like a medical procedure. You're waiting, waiting, waiting, check back with a pharmacy, we haven't heard yet, blah, blah, blah. (09:18–09:24)
CLAIM
Asserts that prior authorizations are reviewed by non-medical personnel, causing delays.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
