Just last week we made a big announcement that I think a lot of folks were really excited about was that we put on pause the taking off of your shoes at our security checkpoints. Ending the shoes off policy will decrease our passenger wait times through our security checkpoints. and it'll make sure that it is a more pleasant and efficient process for everybody. Finally, as someone who is a mother and a grandmother, I recognize that traveling with little kiddos at times can be difficult or at least cumbersome and time consuming. (04:03–04:10)
CLAIM
Asserts that ending the shoes-off policy will reduce passenger wait times at security checkpoints.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
