Kevin Cramer: “Prior authorization process for veterans is a nightmare.”

“So I understand and again, want to make the language clear. You probably hear it quite a bit. I know I do. That Prior authorization process for veterans is a nightmare. I mean, it's not only. Not only takes a long time and oftentimes gets the wrong result, but it's just awful to do so.” (03:54–03:59)

This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.