It was absolutely unacceptable. When it was caught by DGs, they immediately put a new vendor in place. And I can share with you that We just recently sued the old vendor for their misconduct. And we're going to make sure we get answers as to how it happened to ensure that something like that can never happen again. (10:12–10:18)
CLAIM
Asserts that the state has sued a vendor for misconduct related to undelivered state agency mail.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
