You have an ex user who in April, this is April of this year posted that he had seen a $230 price increase in one day when he was booking travel for a funeral on JetBlue. $230 price increase. Now here's the interesting thing. JetBlue's own corporate account helpfully responded to [a user] and instructed him to clear the cache and the cookies or use an incognito window. Now Ms. Owens, you're familiar with this incident, I assume. Can you explain to us broadly what, what is, what's going on here? Yes, thanks. I am familiar with this. (00:49–01:02)
CLAIM
Asserts that JetBlue advised a user to clear browser data, implying tracking.
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