Gentlemen, I regularly hear from constituents about what they describe as predatory practices in the timeshare industry like high pressure sales tactics and misleading claims about cost and resale value. The Better Business Bureau reports receiving thousands of complaints against timeshare companies each year representing millions of dollars in consumer losses. How is the Commission tracking these deceptive and unfair practices in the timeshare market? What trends are you seeing and based upon what you're seeing, do these patterns rise to the level of concern that warrants additional enforcement or scrutiny? (00:12–00:22)
CLAIM
Asserts that the Better Business Bureau receives thousands of complaints against timeshare companies annually, indicating significant consumer losses.
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