Because just as the neighbors are saying, is it a one and done so too, are those who are needing care. They want to know, are you going to follow up and build trust? I spent a lot of time speaking with individuals who are dealing with severe mental health illness or who are homeless. And it's only after you do it three or four times before they believe that. That you really care. And that is how difficult this work is. (17:10–17:17)
CLAIM
Asserts personal engagement with individuals facing severe mental health issues or homelessness.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.