I recognize that VR and E's latest IT project, the Readiness Employment System, or res, was launched as a pilot a few months ago and early reports show that the program has been received well. This is encouraging news, but The IG said in our last hearing that the VA has a track record of difficulty implementing major IT systems. They almost without fail take longer and they take replants. I know the VA states that they are finally on the right path with this new case management system. (02:02–02:09)
CLAIM
Asserts that the VA has a track record of difficulty implementing major IT systems, according to the IG.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
