Additionally, we heard numerous concerns about long wait times. The current wait time for a veteran to be seen by a counselor in San Diego, Oakland and Albuquerque is over 100 days and 40% of regional offices take over 60 days for a veteran to meet a counselor for an initial evaluation. above the VA goals of a 60 day maximum wait time a month is too long. (03:27–03:33)
CLAIM
Asserts that 40% of regional offices exceed the VA's goal for wait times.
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