From struggling with physical infrastructure at VA facilities to navigating the red tape and the benefits process, disabled veterans are getting left behind. Doorways are too narrow, elevators that are constantly out of service, and exam rooms that aren't big enough to accommodate wheelchairs are just a few of the obstacles veterans face when trying to receive care. Serving disabled veterans is a critical part of the VA's mission, but they need to do more to ensure unique needs of disabled veterans are being heard. (00:29–00:40)
CLAIM
Asserts that physical infrastructure issues at VA facilities hinder veterans' access to care.
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