We have 24 key things that work. Adopt technology in ways where you can radically change the size of government. And this upsets. But The IRS is the second biggest unionized organization in the government. Do you really need buildings full of IRS agents answering the phone when you call an airline? You do realize the person you're talking to is typically a computer, but a really good computer. (28:35–28:40)
CLAIM
Asserts that the IRS is the second largest unionized organization within the U.S. government.
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