That is really centered in Washington. You give people some trust and some flexibility to help veterans, they'll generally do the right thing. We've taken some steps towards [improving the VA]. For instance, making it easier to hire and fire people in the federal government. This is actually a huge problem. And private industry doesn't understand this because they can always just say, hey, you're not doing your job, you're fired. You can't do that in federal government. (10:22–10:28)
CLAIM
Asserts that steps have been taken to improve the VA, including changes in hiring and firing practices.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
