What is the certainty you can provide? Well, I think it's a fair question. The first thing I would want everyone to know and even remember is, look, Our business relies on the trust of our customers. Without that, it starts to decline and dissipate and can do far faster than probably most people would appreciate. (26:26–26:30)
CLAIM
Asserts that Microsoft's business model is dependent on customer trust.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
