It has nothing to do with their individual work workload, but it's happening to them. So we communicate why that is and what we're doing to try to get to overcome it. And We held town halls during this time frame and a lot of outward communication. My district director Lisa did a yeoman's just amazing work to be able to go with the irs, talk to them about it, predict what this is going to play out and help them do it. (33:55–34:00)
CLAIM
Asserts that town halls and communication efforts were held during the government shutdown.
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