I ask our providers, how much of your time is spent face to face with your patient? And when I hear, I've heard like 40%. And I say, hold on. When you go to talk to a patient, don't count the time that you're having to type in their answers, but literally the time that you're talking to them, that number goes down to 15 to 25%. And it's direct result of them having to play CYA with the insurance companies and CMS to make sure that they're filling out the paperwork correctly. (04:12–04:23)
CLAIM
Asserts that healthcare providers spend only 15-25% of their time in direct patient interaction.
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